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  • 30 days return guarantee

Frequently Asked Questions

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When will my package be delivered?

You can track your package via track my order. There you can find the status. On average, packages are delivered within 6-10 days.
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How can I return?

Contact our customer service with the request to return. Our customer service will assist you with the return process. Don't forget to mention your order number. This makes the return process easier.
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How can I pay for my order?

Vikliv always offers secure payments. We use the most popular payment provider in the Netherlands:
Ideal
Visa
Mastercard
Apple pay
Google pay
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What are the shipping costs?

At Vikliv, all packages are shipped for free.
If your question is not listed here, you can always contact our customer service. They are always ready to assist you.